Lively Link

Providing care for an aging family member can sometimes be overwhelming. GreatCall Link is a free app that keeps you informed about the health and safety of senior family members that have a GreatCall device, right on your own smartphone. You can keep up-to-date when you want without disturbing them – helping them stay healthy, safe and independent.

When paired with a GreatCall Jitterbug Phone, GreatCall Splash or Lively Alert:
Alerts when an emergency call is made to 5Star
List of “zone” locations recently visited
Current map location through patented GPS technology
Weekly summaries based off device’s activity
Battery status of a connected Greatcall device

When paired with Lively Wearable
Power status of a connected Lively Wearable device
Alerts when an emergency call is made to 5Star

The same app works on all devices. The GreatCall Link app and a GreatCall Link-enabled device work together to keep the whole family connected, informed and independent.

Dashboard
Open the GreatCall Link app on a smartphone and know immediately if the user’s device (Jitterbug Phone, GreatCall Splash or Lively Wearable) is on. No more wondering if it’s forgotten at home or if it needs to be charged. You’ll even get an alert when the battery reaches critical level, so you can remind them to recharge and remain connected to help.

Alert
Be in the know. Link will send push notifications for selected actions, including when a call is made to 5Star Emergency Services. When you have current information, you’re able to make decisions quickly, allowing you to follow up without delay.

Locator
When the locator feature is enabled, 5Star agents and invited contacts can confirm a Subscriber’s location on a map. In an emergency, this information can be relayed to first responders and save crucial minutes and seconds. Use the locator along with your smartphone’s navigation system to get directions directly to the Subscribers location, without having to call. To maximize the battery performance of the 5Star users device, location information is only updated once every 20 minutes by design. However, the latest location of the device can be retrieved at any time by clicking the "Update Location" button while viewing the map.

Activities
View a list of daily activities to confirm routines are normal. When paired with a GreatCall phone or GreatCall Splash, the app lists recent zone locations, based on information in the Personal Profile, making it easy to see if appointments are being kept or if there is a change in routine.

Testimonials:
“I just don’t know what I’d do without the comfort that GreatCall gives me, and now with this app, it’s always giving me updates and giving me peace of mind. Thank you!”
April W.

“Im really appreciating the service provided, and especially the app and website, as these have helped me to keep my Mom honest about wearing the 5Star device. I know if she has forgotten it, as the battery status shows charging, which means it is still plugged in on her nightstand. Also love that it works when she is away from home, and shows where she is. Great job!”
Gloria